Legal & Practice Policies
Last updated: October 2, 2026Terms of Use
These Terms of Use apply to your use of www.mountainviewspeechservices.com
All references to “us” and similar words such as “we” and “our” (even if not capitalized) mean Mountain View Speech Services LLC. All references to “you” and similar words such as “your” (even if not capitalized) mean the individual using the Website, and if you are using the Website on behalf of a business entity, it means both you and that business.
By using the Website, you are agreeing to these terms and the other policies referenced in these terms. If you are using the Website on behalf of a business entity, then you represent that you are authorized to use the Website on behalf of that business and you are agreeing to these terms and the other policies referenced in these terms on behalf of both you and that business.
If you do not agree to these terms, then you may not use the Website.
Use of the Website
License to Use the Website
Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable license to access and use the Website solely for your own use.
Children
The Website is intended for use by adults. We do not knowingly collect personal information from children under 13 through the Website. Services for minors are arranged by a parent or legal guardian.
Prohibited Uses
You shall not directly or indirectly: (a) use the Website for any illegal purpose or in a way that would violate another contract, (b) resell or otherwise make the Website available to third parties without our express permission, (c) use the Website in any way that may harm the Website, including using bots, scrapers, harvesters, or other automated systems, (d) take any action which constitutes reverse engineering, decompiling, disassembling, or otherwise attempting to discover the source code, object code, or underlying structure or algorithms, of the Website, or (e) attempt to use the Website without our express permission after we have terminated your right to use the Website.
Modifications
We may add to, modify, suspend, or discontinue, all or parts of the Website at any time, for any reason, with or without notice to you. We will not be liable to you for any such change.
Privacy Policy
Our Privacy Policy appears below on this page. That Privacy Policy applies to your use of the Website. By using the Website, you consent to our collection and use of your information, as described in our Privacy Policy.
No Medical Advice
The content on this Website is general in nature and does not constitute medical or health advice or any other form of licensed advice. Nothing on this Website should be relied upon or used to make medical or health decisions without first consulting with licensed medical professionals to consider your unique circumstances.
Intellectual Property
The Website (including all design, software, code, and other content on the Website) is either owned by us, licensed to us, or owned by another individual or business, and may be protected by copyright, trademark, patent, trade secret, or other intellectual property laws. As between you and us, we own all the foregoing. Your use of the Website does not grant any rights to you other than the right to use the Website for its intended purpose as outlined in these terms.
Exclusions, Disclaimers, & Limitations of Liability
All references to “us” and similar words such as “we” and “our” (even if not capitalized) in this section mean us and our affiliates, and the respective owners, directors, officers, managers, employees, contractors, and other representatives, of us and our affiliates.
The Website is offered on an “AS IS” and “AS AVAILABLE” basis without any representations or warranties of any kind. Without limitation, we do not represent or warrant that (a) the information on the Website is free from error, (b) the functionality of the Website will be uninterrupted, secure, or free of errors, (c) defects in the Website will be corrected, or (d) that the Website or the equipment the Website uses is free of viruses. To the fullest extent permitted by law, we disclaim all representations and warranties (express, implied, and statutory), including the implied warranties of merchantability, title, fitness for a particular purpose, accuracy of data, and non-infringement, and all liability for identity theft and other misuse of your identity or content. We do not warrant, endorse, guarantee, or assume responsibility for, any product or service advertised or offered by a third party on the Website, or for any other websites or applications which are linked to or referenced in the Website. If you use or purchase any such products or services, or if you click on any such links, you do so at your sole risk. We will not be liable to you or any third party for any indirect, special, incidental, consequential, cover, or punitive damages (including lost profits or revenues, loss of data, loss of use, or costs of obtaining substitute goods or services), arising out of or in connection to the Website or your use of the Website.
All limitations of liability in these terms will apply regardless of whether you or the third party bases your/its claim on contract, tort, strict liability, or any other legal theory, and whether we knew or should have known about the possibility of such damages. All limitations of liability in these terms will apply to the fullest extent permitted by law. Any cause of action or claim which you may have which arises out of or in connection to the Website or your use of the Website must be brought (if at all) within one year after the cause of action or claim accrued. Otherwise, such cause of action or claim will be permanently barred. All the foregoing limitations will apply even if a remedy fails of its essential purpose and to the fullest extent permitted by law.
Please also read the section above under the title “No Medical Advice.”
Some jurisdictions do not allow certain exclusions, disclaimers, and limitations of liability. To the extent such jurisdictions’ laws are applicable to your use of the Website, such exclusions, disclaimers, and limitations of liability, will be limited to the extent required by the applicable law.
Termination
You may terminate your use of the Website at any time. We may temporarily or permanently terminate your license to use the Website at any time, for any reason, in our sole discretion, with or without notice to you.
If your license to use the Website is terminated (by either party), the following provisions of these terms will continue to apply to you and will survive such termination: (a) all provisions restricting your right to use the Website and all provisions limiting our obligations to you, (b) all provisions related to our intellectual property rights, (c) all provisions related to your indemnification obligations and all provisions related to governing law, jurisdiction, and waiver of jury trials, (d) all provisions related to exclusions, disclaimers, and limitations of liability (except as limited by applicable law), (e) all provisions related to termination of your license to use the Website, and (f) all miscellaneous provisions.
Indemnification
You shall indemnify us and our affiliates, and the respective owners, directors, officers, managers, employees, contractors, and other representatives, of us and our affiliates (the “Protected Parties”) against all reasonable expenses including attorneys’ fees, costs, and damages of every kind (the “Losses”) arising out of any suit, claim, investigation, or proceeding, which is threatened or brought against a Protected Party, related to your (a) use of the Website, (b) breach of these terms or any other policies referenced in these terms, (c) submission of content to us that violates third party rights or applicable laws, or (d) violation of applicable law. We may, at your expense, assume the exclusive control and defense of any such matter. You shall cooperate, at your expense, with our control and defense of any such matter. You shall not settle any such matter without our prior written consent.
Legal Provisions
Governing Law & Jurisdiction
Our provision of the Website, your use of the Website, and these terms and all policies referenced in these terms, will be governed by and construed in accordance with the laws of Washington excluding its conflict of law principles. With respect to any dispute arising out of or related to any of the foregoing, both you and we consent to jurisdiction in, and the exclusive venue of, the state courts located in Cowlitz County, Washington, or when applicable, the U.S. District Court having jurisdiction over that county.
Waiver of Jury Trial
You and we each waive trial by jury in all actions, proceedings, or counterclaims brought by either party against the other on any matter arising out of or in any way connected to the Website, your use of the Website, and these terms and all policies referenced in these terms.
Power to Amend these Terms
We may amend these terms any time, for any reason, with or without notice to you. Your continued use of the Website after the amended terms are posted on the Website will constitute your acknowledgment and agreement to the amended terms.
Contact
Unless otherwise required by these terms or applicable law, you may contact us at megan@mountainviewspeechservices.com
Website Privacy Policy
This Privacy Policy applies to your use of mountainviewspeechservices.com.
All references to “us” and similar words such as “we” and “our” (even if not capitalized) mean Mountain View Speech Services LLC. All references to “you” and similar words such as “your” (even if not capitalized) mean the individual using the Website, and if you are using the Website on behalf of a business entity, it means both you and that business.
By using the Website, you are agreeing to this Privacy Policy. If you are using the Website on behalf of a business entity, then you represent that you are authorized to use the Website on behalf of that business and you are agreeing to this Privacy Policy on behalf of both you and that business.
If you do not agree to this Privacy Policy, then you may not use the Website.
(Please note that this Privacy Policy only applies to information you share with us through the Website. If you share information to us outside the website, in a client relationship with us, then different policies will apply to our collection and use of that information.)
Terms of Use
Our Terms of Use appear above on this page. Those Terms of Use apply to your use of the Website.
Information We Collect
Personal Data: If you use the Website, then we may collect Personal Data from you as a result of that use. "Personal Data" means the following types of information:
Basic Information: Your name, business name, address, email address, phone number, and similar types of information.
Information We Collect Automatically: We may collect information about you automatically, including your IP address, operating system, browser ID, browsing activity, time stamps, site navigation, button clicks, and similar types of information. We may also use and/or collect cookies and other types of data files (such as web beacons and cookie-equivalent technology), some of which may be stored on your computer or electronic device for use when you use the Website.
Sensitive Personal Data: Please do not submit detailed health or diagnostic information through the Website. If you contact us about services, share only what is needed for us to respond. Detailed clinical information is collected after services begin, through our secure client system.
How We Use Your Information
Personal Data
We may use your Personal Data as follows:
Provision of Services. We may use your Personal Data to provide the Website to you for its intended purposes.
Communications. We may use your Personal Data to respond to your inquiry and to communicate with you about services you have requested.
No sale or third-party sharing. We do not sell your information, and we do not share it with third parties except as needed to operate the Website (such as our website host) or as required by law.
Retention. We may store and retain your Personal Data for the purposes described in this Privacy Policy and in our Terms of Use.
Improvements to the Website
If you share ideas or suggestions with us regarding improving or modifying the Website, then we may use all the same without your consent, without providing notice to you, and without providing compensation to you.
Compliance with Legal Process
We may use and share your Personal Data as follows: (a) to comply with court orders, valid discovery requests, valid subpoenas, and other appropriate legal mechanisms, (b) to respond to lawful requests by public authorities, including to meet national security or law enforcement requirements, (c) to prosecute and defend a court, arbitration, or similar legal proceeding, (d) with our representatives and advisors, including attorneys and accountants, and (e) if we have a good faith belief that disclosure is necessary to enforce our Terms of Use or any policies referenced in our Terms of Use or to investigate or prevent illegal or immoral actions.
Data Retention & Deletion
We do not have any obligation to store your Personal Data for your benefit or the benefit of any third party. We may delete all or parts of your Personal Data at any time, for any reason, without notice to you. If your license to use the Website is terminated (by either party), then we may retain your Personal Data in our sole discretion. You may request that we delete your Personal Data from the Website, but except as required in this Privacy Policy or applicable law, we do not have any obligation to honor that request. This policy applies to information collected through the Website. Clinical records are governed by separate retention requirements under state and federal law and are described in our Notice of Privacy Practices https://mountainviewspeechservices.com/notice-of-privacy-practices
Cookies & Tracking Data
You may restrict our ability to use cookies and certain other types of data files by adjusting the settings on your device or browser. However, please note that if you create such restrictions, all or parts of the Website may not operate as intended (or at all).
Social Media Account Information
The only way for you to control what information third-party social media platforms share with us is to adjust your settings in those platforms. We disclaim all liability resulting from those platforms’ unauthorized disclosure to us of any information which you requested the platforms not share with us.
Security
We use reasonable efforts to protect your information, especially your Personal Data. However, since the Internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to us.
Power to Amend this Privacy Policy
We may amend this Privacy Policy at any time, for any reason, with or without notice to you, and your continued use of the Website after the amended Privacy Policy is posted on the Website will constitute your acknowledgment and agreement to the amended Privacy Policy.
Contact
If you have any questions or comments about this Privacy Policy, how we collect and use your information, or your choices and rights regarding the same, then you may contact us at megan@mountainviewspeechservices.com.
Practice Policies
Licensure & Scope
Mountain View Speech Services LLC provides speech-language pathology services through Megan Heath, M.S., CCC-SLP, who holds the Certificate of Clinical Competence in Speech-Language Pathology from the American Speech-Language-Hearing Association and is licensed in:
Washington — License SLP.LL.70081832
Oregon — License 17917
Hawaii — License SP-2392
Services are provided only to clients who are physically located in Washington, Oregon, or Hawaii at the time of service. If you relocate or travel outside these states, services may need to be paused until you return, or transferred to a provider licensed in your location.
Speech-language pathology services are not a substitute for medical care. Nothing provided through this practice constitutes medical diagnosis or treatment, and we do not provide emergency or crisis services. If you are experiencing a medical emergency, call 911.
Telehealth Consent
All services are provided remotely by secure video. Before services begin, every client completes a telehealth informed consent describing how sessions work, what is expected of the client and caregiver, the benefits and limitations of remote service delivery, privacy and technology considerations, and what happens if a session cannot be completed for technical reasons.
Telehealth is not appropriate for every person or every presenting concern. If at any point remote services are not meeting your needs, we will discuss alternatives, including referral to an in-person provider.
What you'll need: a device with a working camera and microphone, reliable internet, and a quiet, private space. For younger children, an adult nearby is required. Some assessments require an adult to assist with materials.
Privacy: sessions are conducted through a HIPAA-compliant platform. Sessions are not recorded unless you give separate written permission.
Scheduling & Cancellation
Therapy sessions cancelled with less than 24 hours' notice are charged 50% of the session fee. Missed sessions are charged in full.
Evaluations are scheduled in extended blocks, and preparation is completed in advance. Evaluations cancelled with less than 24 hours' notice, and missed evaluation appointments, are charged the full session fee of $475. If an evaluation is discontinued after the first session, that session is charged in full; no report is issued and partial results are not released.
One reschedule at no charge is always available, and same-day illness is accommodated.
Good Faith Estimate
Clients who are uninsured or not using insurance have the right to receive a Good Faith Estimate of expected charges before services begin. You will receive a written estimate before your first appointment, and you may request one at any time.